Telephone sales techniques vary depending on the product and service a company sells. While in the financial market a salesperson can be more explicit and aggressive in his offers, in the cosmetics market a subtle suggestion can be more effective Close More Deals .
However, it is possible to draw inspiration from the main tactics establish in the market and adapt them to your reality. Take a look!
1. AIDA Method
The AIDA method is a sales strategy in which the seller must generate attention, interest, desire and action in the potential client.
In telephone sales techniques, the AIDA method can function as a conversation script throughout the sales funnel .
In this way the seller can adopt the best
communication strategy for the stage in which the potential client is and encourage a behavior to which he or she is already prispos.
You may be interest in reading: AIDA: what it is, what it is us for and how it works .
In telephone sales techniques, the SPIN method can be us to identify the customer’s nes and expectations . In this way, the denmark telegram phone number list company will gain more
information about the customer’s context and will find it easier to overcome objections.
Cross-selling is a business strategy in which a company attempts to market complementary products or services to its current customers. This usually happens when the person is concluding another purchase, which how to use google trends to find seasonal and trending keywords for seo creates a sense of urgency and increases Close More Deals the salesperson’s persuasiveness, as the consumer does not want to miss out on a good opportunity.
In telephone sales techniques, cross-selling can be easily appli. When the consumer has already agre to make a purchase and is ready to pay, you can offer complementary items. If you sell mobile phones, for example,
you can offer a headset or a protective film
Do you want to compare the power of cross-selling and upselling in your telephone sales techniques? Read: Cross-selling and adb directory upselling: what are they and how to apply these strategies in your business?
5. Inbound sales
Inbound sales are sales in which potential customers contact a company seeking information to solve their problem or satisfy their ne.
Outbound sales are salespeople Close More Deals telephone sales techniques should focus on creating business opportunities, identifying whether the customer is a good fit with the brand, and presenting proposals that bring them closer to closing the deal.