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A Zendesk study showed that for every $1 spent on a CRM, the company receives an average return of $5.6.
If you are interest in receiving all these benefits, continue reading this article. We will tell you how to choose
Sometimes customers may be unhappy with your company. When this happens, customer training and empathy from agents are important factors
Negotiation skills are the abilities that allow you to close deals with your clients, while techniques help you enhance them.
Adapting to the crisis has l to new ways of studying, working, entertaining ourselves, shopping, staying close to friends and
Sales techniques are a fundamental part of this strategy; and among all of them, sales pitching represents 71.2% of the
Defining what cloud computing is is talking about one of the technological trends for 2020 , according to Deloitte. But
Before knowing how this type of tool can help us manage our company, we must understand what a CRM is
Telephone sales techniques vary depending on the product and service a company sells. While in the financial market a salesperson
All sales teams need a good leader to achieve the expected results and not get lost in the process. According
The same consulting firm, in the study on Human Capital , states that employee motivation is one of the great