Test your site: Have someone who’s never been on your site navigate it and make a purchase.
Have them provide feedback on how easy or confusing the experience is. It sounds basic, but you might be missing something obvious that’s taking a lot of time from the support team.
Clean the comments: Address any unanswered comments, hide anything you don’t want to appear, and pin key comments to the top of the feed.
Tracking: the madness. Make adjustments if needed.
Current volume of tickets.
Sentiment analysis.
Trends in tickets.
Average response time.
Engagement rate.
Ask your team: Talk to your team and understand where the inefficiencies lie BEFORE things start to get crazy.
Thanks to the Pilothouse team for the tips!
pecial thanks to our friends at Pilothouse for their insights on this topic.
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What Merchandisers Should Know About Ecommerce whatsapp data Search Algorithms
by
Steve Hutt
4 minute read Key are
What is an ecommerce search algorithm?
For most of us, the concept of algorithms first surfaced with learning the japanese style of “continuous improvement” the advent of Google and its ability to turn search queries into a carefully sequenced list of the betting email list most relevant results. Fast forward to today and algorithms have not only firmly entered the public consciousness, they have become the subject of much greater scrutiny as we question how and why we are served certain content online.