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What is post-sale follow-up? Phases and tips for maintaining a satisfied customer

The actions that a brand establishes to maintain communication with its customer after the sale, knowing how the process was, […]

The sales team, or commercial team, is the department responsible for achieving an organization’s sales and profit goals; which means

After-sales service is the stage where all the tactics focused on providing the best experience to your customer after the

Sales speech or sales pitch is a conversation script used by sales representatives to talk to a potential customer Close

In Spanish, sales pipeline means sales funnel. It is a representation of each stage of the process that a potential

Imagine, for example, that you own a restaurant and a person nearby searches on Google for “restaurants near me.” With

The SPIN sales method arose from the difficulty of companies to sell more . With competition increasing and customers becoming

Despite being a very valid communication technique, the term “persuasion” is often given a negative character persuasion techniques . Don’t

In service interactions , communication is everything. Agents must use appropriate skills and tools to connect with customers in a

According to a recent McKinsey survey, more than 75 percent of customers in the U.S. have tried something new when

Would you like to create an email marketing strategy that generates non-stop conversions? You need optimized emails. And, regardless

Choosing the right Marketing Automation software is one of the keys to a successful automation strategy . To know